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Guest Services Representative

Cataraqui Centre - Kingston, ON

JOB TYPE

Hourly, Temporary Contract

POSTING DATE

2017-03-16
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Please note that the successful candidate will have a flexible work schedule including availability during the day, evenings and on weekends.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Regulate and monitor the use of the “Parenting Room” by registering patrons who request to use the service (where applicable)
• Restocks supplies in the “Parenting Room” (where applicable)
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service
Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Criminal background check clearance
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Property Administrator

Kildonan Place - Winnipeg, MB

JOB TYPE

Salary, Full Time

POSTING DATE

2017-03-07
Position Summary

The Property Administrator’s primary responsibility is for daily, monthly, quarterly and annual financial transactions for the property including accounts receivable, collections, monthly charges, year-end charges and percentage rent. This role will work closely with the Accounting department at the Toronto Head Office on financial reporting and processes, and lease administration affecting the property.

Role

• Prepare monthly, quarterly and annual accruals
• Update, maintain and audit all tenant information to ensure it is accurate and up-to-date
• Prepare and coordinate initial rent letter and rent notices to all tenants
• Timely & accurate entry of Specialty Leasing license agreements (including related storage agreements) into ERP system
• Complete the monthly tenant audit for submission to General Manager
• Reconcile rent roster on a monthly basis
• Assist with preparation and input of property budgets
• Manage and maintain accurate sales reports for the property
• Organize and collect supplementary tenant documentation including tenant insurance certificates, architectural certificates, and other pertinent documentation where required
• Resolve tenant operating cost issues
• Reply to tenant inquiries regarding operating costs and other payments
• Liaise with Property Accountants in relation to property revenues/expenses, etc.
• Verify, collect, process, and input rent due, adjustments and other payments from tenants in ERP system
• Recommend bad debt allowances and write-offs and report these to the General Manager
• Provide informational support to managers
• Timely and accurate monthly reconciliation of the Gift Card Program bank account
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• College diploma in Accounting, Business Administration or a related field
• Bachelor’s degree in Accounting, Business Administration or a related field an asset

Years of Experience
• Minimum 2-4 years’ experience in property administration or related field
• Experience in Real Estate or Property Management an asset

Specialized knowledge, skills and abilities
• Knowledge of and experience with an ERP system
• Excellent Microsoft Office skills
• Proactive, self-starter
• Strong organizational skills
• Excellent time management skills with ability to meet multiple deadlines
• Detail oriented
• Working knowledge of retail leases considered an asset

Competencies

Competencies
• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Vice President, Asset Management

Toronto Head Office - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2017-03-01
Position Summary

The incumbent is responsible for driving asset value and increasing financial returns on a national scale for the company’s properties by developing, implementing, overseeing and managing both operational and financial strategies. As well as having oversight of the Lease Administration, Property Accounting and Operations teams, the management of the financial, reporting and relationship components with Primaris’ joint venture partners are also core responsibilities of this position.

Role

• Manage and work closely with the Director, Lease Administration to provide guidance and support with respect to tenant recoveries including the lease interpretation of CAM, tax and other tenant recovery issues
• Manage and work closely with the Director, Accounting to provide guidance and support with respect to ensuring the integrity and accuracy of financial operations, safeguarding organizational assets and developing efficient business processes
• Manage and work closely with the regional Operations Directors to provide direction and oversight of capital expenditures, budgets, property tax, procurement and cost management
• Review operating capital for long-term asset preservation
• Review and evaluate capital expenditure requests in order to ensure that they meet budgetary and operational plan expectations
• Prepare monthly/quarterly/annual performance reporting including variance analysis and forecasts and implementation or recommendation of appropriate actions to ensure alignment and advancement of key property objectives and investment performance
• Maximize total return for assets through the analysis of property efficiencies and identifying value-add opportunities for improved performance
• Understand cash flow, distribution analysis and develop investment projections
• Develop and prepare asset management reports for senior management and co-owners
• Produce and develop (as required) reports for internal and external requirements using both proprietary and financial systems
• Source and analyze market research, undertake thorough research on select properties/markets
• Act as primary contact for joint venture partners
• Foster an effective working relationship with JV partners re: questions, report preparation and developing presentations
• Ensure budget controls are in place in order to maintain financial objectives
• Drive innovative concepts and processes in order to maintain an industry-leading position
• Assess the success of the portfolio against industry benchmarks and introduce required improvements
• Lead and direct the activities of direct reports through the use of regular feedback, objective setting, performance appraisals, coaching, mentoring and assignment of duties
• Other duties, as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s degree in Business, Commerce or Economics
• Professional accounting designation, preferably CPA, CA

Years of Experience
• Minimum 10 years’ experience in retail real estate, with experience in leasing, property management and financial analysis with an established track record in asset management
• Minimum 10 years’ leadership experience

Specialized knowledge, skills and abilities
• Ability to compile, monitor, examine, and audit various financial, performance, and/or data reports for accuracy, integrity, and conformance to performance benchmarks
• Proven track record building & maintaining effective working relationships and credibility with investor/partners; third-party property/leasing managers and other external parties and advisors
• Ability to draw conclusions and prepare written findings and presentations
• Excellent verbal and written communications skills in order to present to and work with senior management and external clients
• Real Estate Investment Trust knowledge
• Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail
• Superior proficiency with Microsoft Excel; proficiency with MRI an asset

Competencies

• Strong analytical skills (both quantitative and qualitative); strong risk assessment skills
• Strong leadership skills
• Strong organizational and prioritization skills
• Demonstrated financial acumen and analytical skills; strong problem solving skills and quantitative abilities; must be able to absorb large amounts of data quickly and be capable of reaching sound business decisions after reviewing available information
• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Focused and self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the rest of the organization
• Excellent verbal and written communications skills
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives; anticipate and analyze issues in order to understand the future impact of actions and make sound decisions

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Maintenance Worker

Grant Park Shopping Centre - Winnipeg, MB

JOB TYPE

Hourly, Full Time

POSTING DATE

2017-02-24
Position Summary

The Maintenance Worker’s primary responsibility is to perform day to day maintenance and customer service duties required to keep the property safe and presentable for customers, staff and tenants.

Please note that the successful candidate will have a flexible work schedule including availability during the day, evenings and on weekends.

Role

• Complete thorough daily inspections of the property
• Notify direct supervisor of required repairs of the property in a timely manner
• Conduct any necessary minor repairs to the property/equipment (i.e. painting, carpentry, HVAC, landscaping, etc.)
• Monitor the property for health & safety concerns and action accordingly
• Respond to tenant(s) concerns in a timely manner
• Ensure that specific areas of the property are in proper condition for inspections
• Remove ice and snow from entrances, walkways and other areas as required
• Ensure litter receptacles are empty and that litter is cleared from the property
• Preserve the “curb appeal” of the property ensuring the overall appearance of the centre is maintained to a high standard
• Assist external contractors with repairs/inspections (i.e. HVAC, trades people, etc.)
• Provide exceptional customer service to all stakeholders (i.e. contractors, tenants and customers)
• Communicate with appropriate stakeholders (i.e. colleagues, trades people) to assist in coordination of work requirements
• Assist other departments with “set-up” and “tear-down” of materials
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma or equivalent
• College diploma in a related field an asset

Years of Experience
• 1 year experience in a similar field

Specialized knowledge, skills and abilities
• Knowledge of a trade or HVAC, etc. an asset
• Ability to operate power tools
• Valid Driver’s License
• Basic PC skills
• CPR and First Aid certification an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Corporate ERP Analyst

Toronto Head Office - Toronto, ON

JOB TYPE

Salary - Temporary Contract

POSTING DATE

2017-02-24
Position Summary

The Corporate ERP Analyst is responsible for providing support to the properties for all ERP solutions (MRI and Cash Flow Budgeting (CFB)) including training and troubleshooting issues encountered by users using the ERP solutions.

Role

• Roll out training to Property Administrators for new ERP solutions and modules
• Provide on-going training for Property Administrators including new staff both online and in-person
• Prepare periodic updates of ERP training manuals & communications to ERP users for process updates and new reports put into production
• Act as primary subject matter expert for Commercial Management issues by diagnosing and resolving issues that users report to MRI support and the Help Desk
• Liaise between Property Administrators and Property Accountants to resolve ERP issues
• Assist users at new sites with data conversion, validation and other integration issues
• Assist with ERP implementation projects by conducting testing and validation before production, providing input into design and customization of solutions taking into consideration the needs of head office and field users
• Assist with development of reports, including specifications and validation
• Assist with testing and validation of tenant recovery setups in MRI
• Assist accounting and sites to post year-end tenant recovery billings
• Conduct training for Head Office on recoveries module within MRI and CFB
• Assist with ad hoc projects assigned to the Corporate Accounting team
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s degree in Accounting, Business Administration or a related field
• Certificate in teaching/training or a related field is an asset

Years of Experience
• Minimum 3-5 years of experience in a system administration role
• Minimum 3-5 years of experience with property administration

Specialized knowledge, skills and abilities
• Experience creating & delivering training modules
• Presentation skills
• Advanced ability to analyze financial data
• Strong proficiency in Microsoft Office (especially Excel)
• Experience using accounting software (MRI preferred)
• Experience with SQL databases an asset
• Ability to multi-task and prioritize workload
• Strong organizational skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and
openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Supervisor, Operations

Sunridge Mall - Calgary, AB

JOB TYPE

Salary, Full Time

POSTING DATE

2017-02-17
Position Summary

The main responsibilities of the Supervisor, Operations are to oversee the budgets, contracts and deployment of assigned workforce to ensure proper monitoring, preventative maintenance, and troubleshooting of all Building Automation Systems and related equipment to ensure the successful operation and maintenance of the building.

Role

• Oversee the general budgets for snow removal, landscaping, fire alarm, electrical, and other general maintenance contracts (as required)
• Plan, coordinate, and perform maintenance and repair of all electrical and/or mechanical equipment and maintain up-to-date records of activities
• Monitor and operate the Building Automation System and ensure that problems are addressed to prevent system malfunctions and downtime
• Ensure that all calls for service of mechanical and electrical equipment is made and follow-up to ensure the work has been completed in a timely fashion
• Monitor, inspect, and troubleshoot issues relating to the Fire Protection System
• Address all electrical, plumbing, heating and air conditioning problems that arise
• Repair, replace, or make recommendations for servicing of plumbing-related parts and piping
• Code invoices from suppliers and submit for processing
• Direct and oversee the recording and maintenance of all chemical tests and add the required chemicals to the HVAC systems, including boilers and chillers
• Maintain all electrical and mechanical rooms so that they are clean and organized at all times, including the painting of piping, pumps and floors
• Address tenant requests and complaints promptly and professionally
• Assist the management team with all aspects of building operations such as budgeting for capital expenditures, purchasing of materials, controlling inventory of stocked items, and making recommendations on possible changes to enhance the efficiency of building operations
• Direct and oversee contracted work (in conjunction with senior management)
• Follow-up and report contractor performance and possible deficiencies to the Operations Manager (or General Manager) within acceptable time limits
• Actively recruit and train new team members when required
• Coach, motivate, direct and evaluate all direct reports through regular formal and informal discussions, including annual evaluations, and goal setting sessions, to enhance employee job satisfaction and maximize productivity
• Review work completed by direct reports and provide support and guidance when necessary
• Ensure necessary training (including safety) is delivered to direct reports and/or is addressed with General or Operations Manager
• Ensure necessary safety precautions and policies are followed in line with applicable laws and company policies
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s Degree or College Diploma in a related field
• 4th or 5th Power Engineering Ticket, or Fireman’s Power Engineering Ticket
• Possession of a Refrigeration Engineer certificate an asset
• Building Environmental Systems diploma (or similar program) an asset

Years of Experience
• Minimum 3-5 years’ experience as a Building Operator (or similar role)
• Minimum 3 years supervisory/management experience preferably in a shopping centre or mixed use environment

Specialized knowledge, skills and abilities
• Working knowledge of heating and cooling systems
• WHMIS certification an asset
• Knowledge of Healthy and Safety legislation
• Working knowledge of Fire and Building codes
• Proficient with Microsoft Office programs
• Comfortable using a PC
• Valid Driver’s License (depending on the property)

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Guest Services Representative

Orchard Park Shopping Centre - Kelowna, BC

JOB TYPE

Hourly, Full Time

POSTING DATE

2017-01-27
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Please note that the successful candidate will have a flexible work schedule including availability during the day, evenings and on weekends.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• Minimum 1 year of experience in customer service

Specialized knowledge, skills and abilities
• Comfortable conducting gift card purchases & using point of sale systems
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Professional demeanor
• Reliable
• Proven problem-solving skills
• Independent
• Outgoing with a positive attitude
• Efficient
• Empathetic
• Team Oriented
• Basic PC skills including Microsoft Office (i.e. Work, Excel)
• First Aid, CPR and AED Certifications an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com

Maintenance Worker x 2

Park Place Shopping Centre - Lethbridge, AB

JOB TYPE

Hourly, Full Time x 1 & Hourly, Part Time x 1

POSTING DATE

2017-01-24
Position Summary

The Maintenance Worker’s primary responsibility is to perform day to day maintenance and customer service duties required to keep the property safe and presentable for customers, staff and tenants.

Please note that the successful candidate will have a flexible work schedule including availability during the day, evenings and on weekends.

Role

• Complete thorough daily inspections of the property
• Notify direct supervisor of required repairs of the property in a timely manner
• Conduct any necessary minor repairs to the property/equipment (i.e. painting, carpentry, HVAC, landscaping, etc.)
• Monitor the property for health & safety concerns and action accordingly
• Respond to tenant(s) concerns in a timely manner
• Ensure that specific areas of the property are in proper condition for inspections
• Remove ice and snow from entrances, walkways and other areas as required
• Ensure litter receptacles are empty and that litter is cleared from the property
• Preserve the “curb appeal” of the property ensuring the overall appearance of the centre is maintained to a high standard
• Assist external contractors with repairs/inspections (i.e. HVAC, trades people, etc.)
• Provide exceptional customer service to all stakeholders (i.e. contractors, tenants and customers)
• Communicate with appropriate stakeholders (i.e. colleagues, trades people) to assist in coordination of work requirements
• Assist other departments with “set-up” and “tear-down” of materials
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma or equivalent
• College diploma in a related field an asset

Years of Experience
• 1 year experience in a similar field

Specialized knowledge, skills and abilities
• Knowledge of a trade or HVAC, etc. an asset
• Ability to operate power tools
• Valid Driver’s License
• Basic PC skills
• CPR and First Aid certification an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to careers@primarisreit.com. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact careers@primarisreit.com