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Accounts Payable Clerk

Toronto Head Office - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2023-01-20
Position Summary

The purpose of this position is to process Accounts Payable (“A/P”) documents when received from all areas of the organization and to provide support to the Property Accountants and Property Administrators including correspondence on A/P functions as well as in using the ERP system and other general A/P administration.

Role

• Receive, date stamp & verify invoices for completeness, accuracy & compliance with corporate policies
• Review & release payments in ERP system for processing
• Match cheques to supporting documents and forward to management for signature (when required)
• Prepare and distribute vendor cheques & remittance advice
• Scan all cheques & back-up onto the server
• Code, enter, and scan all expense reports and petty cash into ERP system
• Follow up with employees to ensure that all original receipts have been received for expense reports
• Enter and scan miscellaneous invoices into ERP system (e.g. fitness/education reimbursements, cheque requests, bank drafts, wires, rewards & recognition, etc.)
• Enter monthly recurring payments
• Complete bank draft requests and forward to management for approval
• Review and correct coding for all incoming head office and property invoices
• Assist in monthly A/P close
• Organize transactions at Financial Institution when required
• File copies of cheques and all A/P documents that have been reviewed
• Respond to inquiries from sites and vendors in a timely and professional manner
• Ad-hoc requests and inquiries including requests for audits
• Act as a backup to the AP coordinator to cover vacations/absences/leaves.
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma
• College diploma in Business Administration, Accounting or related field preferred

Years of Experience
• 1-2 years of experience in accounts payable or an accounting environment
• Real Estate industry experience an asset

Specialized knowledge, skills and abilities
• Strong proficiency in Microsoft Office (Word, Excel etc.)
• Experience using ERP software (Yardi preferred)
• Ability to multi-task and prioritize workload
• Excellent customer service skills
• Strong analytical skills
• Strong organizational skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Guest Services Representative

Lansdowne Place - Peterborough, ON

JOB TYPE

Hourly, Part Time

POSTING DATE

2023-01-17
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service an asset

Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Manager, Marketing/ Directeur(trice) marketing

Place du Royaume - Chicoutimi, QC

JOB TYPE

Salary, Full time/Salaire, temps plein

POSTING DATE

2023-01-17
Position Summary

The main responsibility of this position is to effectively communicate, source, and execute property-level marketing initiatives. This will be achieved, in part, through the creation, development, and implementation of the overall strategic marketing plan of the shopping center with the ultimate goal of driving net operating income.

La principale responsabilité de ce poste est de communiquer efficacement, de trouver et d'exécuter des initiatives de marketing au niveau de la propriété. Cet objectif sera atteint, en partie, grâce à la création, au développement et à la mise en œuvre du plan de marketing stratégique global du centre commercial, dans le but ultime d'augmenter le revenu net d'exploitation.

Role

• Develop and execute an annual marketing plan which strategically utilizes all platform programs & supports the property marketing objectives
• Research and formulate marketing and branding strategies and create detailed marketing tactics for the Centre that positively impacts the center’s core financial objectives: income, leasing, sales, overage rent, traffic, threshold and market share
• Implementation of business development revenue opportunities including mall assets, media assets, and mall programming in order to achieve the financial sales goals of the property
• Develop and implement retailer intensification strategies that drive awareness and sales
• Develop and disseminate the brand vision consistent with that of the overall creative strategy for the Centre’s website and presence, by communicating the vision with the design firm, in partnership with IT and Management
• Working together with Specialty Leasing, explore trends to devise sponsorship and promotional programs that fulfill the Centre’s objectives while at the same time supporting community endeavours
• Review, edit, and proof communications pertaining to marketing initiatives and correspondence, ensure all materials have a high degree of accuracy and brand integrity
• Promote platform program opportunities to, and foster relationships with key retail partners
• Create annual marketing budgets based on retailer contributions, allocating expenses as appropriate to support events, advertising and brand messaging in order to achieve center objectives
• Forecast and maximize marketing dollars by analyzing sales performance of the center and our retailers including overage rent, as well as the ROI on marketing programs on a monthly basis
• Oversee and execute local and regional tourism programs
• Coordinate shopping center visual merchandising, signage and advertising programs to ensure quality and effective use
• Manage marketing work surrounding center renovations, redevelopment and expansions to ensure effective messaging to the shopper base
• Prepare media plans, media buys and media channels for the most effective reach of the target audience for the center
• Drive the growth and engagement of our social media channels through Facebook, Twitter, Instagram, etc., as well as data collection, and email
• Oversee management and budget of the Guest Services operation including the hiring and training of the Guest Service Supervisor Representatives, and monitor job performance of all Guest Services staff
• Drive growth of Primaris Gift Card program by identifying and acting on opportunities to promote the program & explore efficiencies
• Maintain and evaluate Primaris customer research, such as traffic counters, focus groups and intercept studies, through ongoing analysis of available research data, including website and social media traffic in order to ensure marketing directions are relevant and effective
• Continuously monitor, track and report on publicity value that has been generated through a result of community, marketing, partnership and sponsorship events, etc.
• Remain well informed of recent developments in the primary, secondary and tertiary trade area, and how it may impact the Centre
• Other duties as assigned

Supervision of Direct Reports
• Conduct annual performance reviews and coach direct reports accordingly
• Actively participate in the hiring and onboarding processes when required
• Motivate, direct and evaluate all direct reports through regular formal and informal discussions, including annual evaluations and goal setting sessions, to enhance employee job satisfaction, foster employment stability, and maximize productivity

· Développer et exécuter un plan de commercialisation annuel qui utilise stratégiquement tous les programmes de la plateforme et soutient les objectifs de commercialisation immobilière.

· Rechercher et formuler des stratégies de commercialisation et d'image de marque et créer des tactiques de commercialisation détaillées pour le Centre qui ont un impact positif sur les principaux objectifs financiers du centre : les revenus, les locations, les ventes, les loyers excédentaires, le trafic, le seuil et la part de marché.

· Mettre en œuvre des possibilités de revenus liées au développement commercial, y compris les actifs du centre commercial, les actifs médiatiques et la programmation du centre commercial, afin d'atteindre les objectifs financiers de ventes de l’immeuble.

· Élaborer et mettre en œuvre des stratégies d'intensification de la vente au détail qui stimulent la sensibilisation et les ventes.

· Élaborer et diffuser la vision de la marque en cohérence avec celle de la stratégie créative globale pour le site Web et la présence du Centre, en faisant connaître la vision de concert avec la société de conception, et en partenariat avec les services informatiques et la direction.

· En collaboration avec Specialty Leasing, explorer les tendances pour concevoir des programmes de parrainage et de promotion qui répondent aux objectifs du Centre tout en soutenant les efforts de la communauté.

· Revoir, éditer et corriger les communications relatives aux initiatives de commercialisation et de la correspondance, et s'assurer que tous les documents ont un niveau optimal d'exactitude et d'intégrité de la marque.

· Promouvoir les possibilités du programme de la plateforme auprès des partenaires clés de la vente au détail et favoriser les relations avec eux.

· Créer des budgets de commercialisation annuels basés sur les contributions des détaillants, en allouant les dépenses appropriées pour soutenir les événements, la publicité et les messages de la marque afin d'atteindre les objectifs du centre.

· Prévoir et maximiser les dépenses de commercialisation en analysant les performances de vente du centre et de nos détaillants, y compris les loyers excédentaires, ainsi que le retour sur investissement des programmes de commercialisation sur une base mensuelle.

· Superviser et mettre en œuvre les programmes touristiques locaux et régionaux.

· Coordonner les programmes de visualisation des marchandises, de signalisation et de publicité du centre commercial afin d'en assurer la qualité et leur utilisation efficace.

· Gérer le travail de commercialisation entourant les rénovations, le redéveloppement et les expansions du centre afin d'assurer un message efficace à la base d'acheteurs.

· Préparer les plans, les achats et les canaux médiatiques pour atteindre le plus efficacement possible le public cible du centre.

· Stimuler la croissance et l'implication de nos canaux de médias sociaux par l’entremise de Facebook, Twitter, Instagram, etc., ainsi que la collecte de données et le courrier électronique.

· Superviser la gestion et le budget du service d'Accueil, y compris l'embauche et la formation du personnel du service d'Accueil, et contrôler les performances professionnelles de l'ensemble du personnel du service d'Accueil.

· Stimuler la croissance du programme de cartes-cadeaux Primaris en identifiant et en agissant sur les possibilités de promouvoir le programme et d'explorer ses efficacités.

· Maintenir et évaluer les recherches sur les clients de Primaris, telles que les compteurs de trafic, les groupes de discussion et les études d'interception, par une analyse continue des données de recherche disponibles, y compris le trafic sur le site Web et les médias sociaux, afin de garantir que les orientations de la commercialisation sont pertinentes et efficaces.

· Contrôler, suivre et rendre compte en permanence de la valeur publicitaire qui a été générée grâce aux événements communautaires, de commercialisation, de partenariat et de parrainage, etc.

· Rester bien informé sur les développements récents dans les zones commerciales primaire, secondaire et tertiaire, et de l’impact qu’ils peuvent avoir sur le Centre.

· Autres fonctions selon les besoins.

Supervision des subordonnés directs

· Effectuer des évaluations annuelles du rendement et encadrer les subordonnés directs en conséquence.

· Participer activement aux processus de recrutement et d'intégration, le cas échéant.

· Motiver, diriger et évaluer tous les subordonnés directs par le biais de discussions régulières, formelles et informelles, y compris les évaluations annuelles et les séances de fixation des objectifs, afin d'améliorer la satisfaction professionnelle des employés, de favoriser la stabilité de l'emploi et de maximiser la productivité.

Requirements

Formal Education and/or Certifications
• Bachelor’s Degree/Diploma in Marketing, Advertising, Business or related field required

Years of Experience
• Minimum 5 years’ experience in strategic marketing, event management, sales, sponsorship or related area
• Minimum 3 years supervising, coaching, and mentoring direct reports

Specialized knowledge, skills and abilities
• Knowledge of retail management, marketing, advertising with working knowledge of the media industry
• Outstanding managerial skills complemented with strategic & analytical business acumen
• Excellent interpersonal, communication, sales and negotiation skills with the ability to use tact and diplomacy
• Creative approach and the ability to identify and roll out innovative solutions to generate new experiences for tenants and consumers
• Willingness to usher in change and embrace new practices in a fast-paced and changing environment
• Experience in budget management and solid understanding of general accounting principles
• Strong focus on continuously honing marketing competencies and real estate industry knowledge
• Outstanding customer service skills
• Working knowledge of digital graphic programs/software (Adobe Suite, Photoshop, etc.) in addition to Microsoft Office (i.e. Word, Excel, PowerPoint)
• Flexibility to work a varied schedule including some weekends and evenings,
• Must be able to travel when required (~10%)
• Bilingualism (English/ French) required

Éducation formelle et/ou certifications

· Baccalauréat/diplôme en commercialisation, publicité, affaires ou domaine connexe requis

Années d'expérience

· Au moins 5 ans d'expérience dans la commercialisation stratégique, la gestion d'événements, les ventes, le parrainage ou un domaine connexe

· Au moins 3 ans de supervision, d'encadrement et de mentorat de subordonnés directs

Connaissances, compétences et aptitudes spécialisées

· Connaissance de la gestion du commerce de détail, de la commercialisation, de la publicité, et connaissance pratique du secteur des médias.
· Compétences exceptionnelles en matière de gestion, complétées par un sens aigu de la stratégie et de l'analyse.
· Excellentes compétences interpersonnelles, de communication, de vente et de négociation, avec la capacité de faire preuve de tact et de diplomatie.
· Approche créative et capacité à identifier et à déployer des solutions innovantes pour générer de nouvelles expériences pour les locataires et les consommateurs.
· Volonté d'introduire des changements et d'adopter de nouvelles pratiques dans un environnement en évolution rapide et changeante.
· Expérience de la gestion budgétaire et bonne compréhension des principes de comptabilité générale.
· Une attention particulière est accordée à l'amélioration continue des compétences en commercialisation et des connaissances du secteur immobilier.
· Compétences exceptionnelles en matière de service à la clientèle.
· Connaissance pratique des programmes/logiciels de graphisme numérique (suite Adobe, Photoshop, etc.) ainsi que de Microsoft Office (c.-à-d. Word, Excel, PowerPoint).
· Flexibilité pour travailler selon un horaire varié, y compris certaines fins de semaine et certains soirs.
· Disponible pour voyager lorsque cela est nécessaire (~10 %).
Bilinguisme (anglais/français) est requis

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others

• Communiquer clairement, avec concision et professionnalisme, et faire preuve d’écoute active et d’ouverture
• Établir des relations constructives et faire preuve d’engagement, d’effort et de responsabilité
• Produire un travail précis et minutieux, tout en respectant continuellement les échéances
• Assumer la responsabilité de ses gestes, accepter les critiques constructives et apporter les changements nécessaires à son comportement
• Surmonter les obstacles pour que le travail soit fait, identifier les problèmes et recommander des solutions
• Accueillir le changement et s’adapter rapidement au changement des exigences
• Participer activement à la formation et au perfectionnement des employés et transmettre des commentaires réguliers et utiles tout en confiant des responsabilités et en étant à l’aise à l’idée de confier des tâches
• Accueillir le changement et appuyer de nouvelles initiatives, anticiper et analyser les problèmes afin de comprendre les répercussions éventuelles des mesures, et prendre des décisions réfléchies

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

• Respect : Tenir compte des points de vue, expériences et talents différents; traiter autrui comme il serait apprécié qu’autrui nous traite;
• Autonomie : Exploiter les moyens à sa disposition pour exécuter ses responsabilités au meilleur de ses capacités et concrétiser des idées créatives;
• Intégrité : Bien agir, respecter ses engagements, reconnaître ses erreurs;
• Travail d’équipe : Travailler en équipe, à la poursuite d’objectifs communs;
• Responsabilité : Assumer et reconnaître la responsabilité des décisions et des résultats

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Developer

IT - Head Office - Toronto, ON

JOB TYPE

Salaried, Full Time

POSTING DATE

2023-01-13
Position Summary

Reporting to the Director, ERP Systems, the main responsibility of the Developer is to provide professional expertise and assistance with the design, development, integrations, conversion, implementation, maintenance, and overall usability and effectiveness of Primaris databases, applications, interfaces, and related information systems. These systems include business, management, and intranet website applications. The incumbent maintains an awareness of company database and programming requirements, business practices and challenges, end-user requirements, industry standards, and proactively fosters the productive implementation of database technology and related programming.

Role

• Development assistance with modernizing current applications and building out future state:
o Maintain legacy on prem applications as required
o Modernize legacy applications with current solutions using Microsoft Power Apps, Microsoft Azure Managed Solutions like Azure SQL Database and Azure Apps Service, and other cloud-based solutions
o Assist with choosing appropriate solutions for building out new projects
• Manage the SharePoint Intranet website and assist with upgrades, transition to SharePoint Cloud, etc.
• Design Custom Reports for Yardi and other systems including coding and design elements
• Design integrations / assist with conversion with the aid of ETLs, APIs
• Lead the design, enhancements, and maintenance of the data warehouse
• Perform ongoing maintenance tasks and upgrades to key systems
• Proactively monitor logs and system integrity reports
• Document and maintain strict version control of source code, reports, etc.
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s degree in computer science or an acceptable equivalent required

Years of Experience
• Minimum 5 years’ experience with SQL
• Minimum 5 years’ experience in development
• Minimum 5 years’ experience working with an ERP or an accounting system

Specialized knowledge, skills and abilities
• SQL Experience:
o Maintaining SQL Database
o Relational database design and development
o Coding including stored procedures, triggers, functions, profiling
o Creating and maintaining integrations
o Database performance tuning
• Development Experience:
o ASP.net, VB.net, C#, HTML, CSS, JavaScript
o Microsoft SharePoint
o Microsoft Power Apps
o Microsoft Azure Managed Solutions
o Expertise in all elements of the software development life cycle (analysis, estimation, design, development, integration, testing and implementation)
o Web service development including maintenance and administration
o APIs
• Reporting:
o Yardi Reports (SQL, SSRS, YSR)
• Gathering system and user requirements
• Creating formal requirement documents
• Experience with version control systems such as Microsoft Azure DevOps, GitHub
and Team Foundations
• Superior interpersonal and communication skills, including the ability to formulate
effective requirements documentation, project plans, and system documentation
• Strong analytical and organizational abilities
• Outstanding customer service skills
• Self-motivated
• Strong verbal communication and technical writing skills
• Enjoy working in a fast-paced environment
• Excellent presentation skills
• Proven problem-solving skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Revenue Administrator

Medicine Hat Mall - Medicine Hat, AB

JOB TYPE

Salary, Full Time

POSTING DATE

2023-01-11
Position Summary

The Revenue Administrator’s primary responsibility is for daily, monthly, quarterly, and annual financial transactions for the property including accounts receivable, collections, monthly charges, year-end charges, and percentage rent. This role will work closely with the Property Accountant and the Director, Accounts Receivable on financial reporting and processes, and lease administration affecting the property.

Role

• Prepare monthly, quarterly, and annual accruals
• Update, maintain and audit all tenant information to ensure it is accurate and up-to-date to ensure timely collection of all rents
• Maintain an up-to-date record of all negligent accounts including, but not limited to, accounts receivable reports, tenant statements, letters, and other correspondence
• Liaise with the Director, Accounts Receivable to recommend bad debt allowances, and write offs for approval from the Property Manager or General Manager
• Reconcile the rent roll monthly
• Assist the Property Manager or General Manager in the preparation of the monthly Asset Management Report
• Complete the monthly audit package for submission and approval to the Property Manager or General Manager, including the reconciliation of the monthly rent roll
• Review the lease administration lease entry in Yardi for accuracy and completeness Prepare required documents including, but not limited to, welcome letters and rental notices. Liaise with tenants on a regular basis to develop and maintain good working relationships
• Review the lease administration entry of specialty leasing license agreements and storage agreements into Yardi for completeness and accuracy
• Monitor sales report for completeness and accuracy
• Analyze tenant sales and prepare monthly percent rent billings as required
• Process all tenant billings and rental notices including year-end statements in a timely, accurate manner, and forward to tenants with appropriate back up information to minimize the incidence of outstanding accounts
• Reply and resolve, in a timely manner, tenant inquiries regarding operating costs and realty tax, working collaboratively with the Director, Accounts Receivable and Lease Administration team
• Verify, collect and process rent due, adjustments and other payments from tenants in Yardi
• Update information on the aged accounts receivable report on the 10th and the 20th of each month to reflect current status
• Liaise with Property Accountant in relation to property revenues and expenses to ensure completeness and accuracy
• Maintain analysis of utility accounts and prepare timely billings to metered tenants
• Assist with the preparation and input of property budget(s) and reforecasts
• Process manual billings for service-related charges
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s degree or College Diploma in Accounting, Business Administration or a related field
• University or College degree in Accounting, Finance, Business Administration, or another related field

Years of Experience
• Minimum of 2 years’ experience in an accounting or property administration position

Specialized knowledge, skills and abilities
• Real estate or property management experience an asset
• Good understanding of accounting principles, lease administration and collections
• Computer literate in Microsoft Office
• Experience in Yardi an asset
• Knowledge of insolvency proceedings is an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Strong organizational, multi-tasking and prioritization skills
• Ability to work under pressure with minimal supervision
• Build positive relationships and demonstrate commitment, effort and a “take charge” attitude
• Produce accurate work with attention to detail and consistently meeting deadlines
• Overcome obstacles to get the job done, identify problems and recommend solutions

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Manager, Specialty Leasing

Medicine Hat Mall - Medicine Hat, AB

JOB TYPE

Salary, Full Time

POSTING DATE

2023-01-11
Position Summary

The Specialty Leasing Manager’s primary responsibility is to create miscellaneous revenue for the Centre while ensuring business activity is in keeping with the Centre’s brand identity. The Manager’s responsibilities include revenue generating advertising, media and sponsorships, leasing temporary spaces, common areas, in line temporary locations and arrange vending. This individual is passionate with regard to quality design and merchandising standards.

Role

• Prospect vendors for temporary leasing, branded sponsorships and other miscellaneous income including media and vending
• Develop new and innovative ways to increase revenue for the Centre while maintaining high standards of presentation and service
• Maintain a robust database of clients, vendors and new contacts to be used for generating business relationships
• Represent the Centre in the community in order to build external relationships
• Liaise with Marketing and Operations to maintain branding strategies and develop new revenue opportunities
• Establish open and constant communication with all temporary tenants
• Regulate temporary tenant compliance with Centre rules and regulations regarding merchandising
• Document and administer the leasing of retail merchandising units, kiosks, in-line spaces, storage agreements and other miscellaneous revenue components
• Negotiate lease rates with potential vendors
• Create and effectively manage the Centre’s Specialty Leasing budget, including resolving discrepancies in a timely and efficient manner, monitoring revenue, allocation of funds and coding invoices
• Foster communication and relationships with the Leasing department, customers, tenants, corporate head offices, suppliers, staff and co-workers
• Remain well informed of recent developments in permanent Leasing and how it may impact the Specialty Leasing Program and the Centre
• Remain abreast of Specialty Leasing concepts, kiosk design and innovative trends through analyzing and reviewing data
• Assist in the implementation, execution and maintenance of the marketing plan and budget including, but not limited to, special event coordination, marketing collateral, website and social media platforms, etc.
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Post-secondary degree or diploma in Business or related field

Years of Experience
• 3-5 years retail leasing or related experience, is preferred
• Retail management experience an asset

Specialized knowledge, skills and abilities
• Strong understanding of leasing
• Real Estate/shopping centre knowledge and/or accreditations
• Excellent Microsoft Office skills, specifically PowerPoint & Excel
• Excellent customer service skills
• Demonstrated strategic thinking and problem-solving abilities
• Proven self-starter
• Creative and outgoing
• Strong interpersonal skills
• Positive, team-focused attitude
• Conflict resolution skills
• Strong negotiation skills

*able to work flexible hours (when needed) for events and/or peak seasonal times.

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Analyst, Corporate Treasury

Toronto Head Office - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2023-01-09
Position Summary

The Corporate Treasury Analyst will assist the Director of Treasury with cash management activities, banking, analytics & reporting

Role

• Daily cash management activities including cash positions, forecasting & reporting
• Download daily banking statements and update daily cash and outstanding cheque listing
• Process outgoing wire payments, EFT’s and internal bank transfers
• Loan administration and management; including loan tracking, processing notices, interest rate and standby fee calculations
• Bank account management; opening/closing accounts, maintaining authorized signers, KYC reporting
• Support the sites and property accounting group with banking inquiries and resolve them in a timely manner
• Prepare audit confirmations & compliance reporting for bank accounts and loans
• Support audit requests for the Treasury department
• Assisting with quarterly Treasury internal controls.
• Develop and maintain positive relationships and consistent communication with our banks, financial institutions and with key internal business partners
• Coordinate letter of credit applications and maintain outstanding letter of credit information and fees
• Identify efficiencies and implement process improvements
• Document and maintain operational procedures and processes relating to analytical and reporting processes.
• Ad hoc Analysis and Reporting
• Other duties and projects as required

Requirements

Formal Education and / or Certifications
• University degree in Finance, Accounting, Commerce, or a related discipline
• Professional designation (CTP or similar) preferred, or progress towards one.

Years of Experience
• Minimum of 2 years of work experience in corporate treasury, Finance or Accounting
• Experience in corporate treasury will be considered an asset
• Experience in real estate is considered an asset

Specialized Knowledge, Skills and Abilities
• Knowledge and experience in Treasury
• Advanced knowledge of Microsoft Excel and PowerPoint is required
• Working knowledge of Bloomberg and Yardi is an asset, but not required.
• Strong accounting knowledge base and ability to grasp technical financial principles
• Ability to analyze financial data and utilize Excel for modeling and manipulating large volumes of data
• Works well under tight timelines
• Excellent interpersonal skills, with the ability to effectively interact with various levels of staff including functional leaders
• Excellent oral and written communication skills

Competencies

• Strong communication (written and verbal) and interpersonal skills; able to interact professionally with all levels.
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Exceptional attention to detail and analytical skills to ensure accuracy of deliverables
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Manager, Operations

New Sudbury Centre - Sudbury, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2023-01-09
Position Summary

The main responsibility of the Manager, Operations is to ensure the successful operation of the building and facilities which may encompass areas such as maintenance, cleaning, and security.

Role

• Ensure that all programs related to the overall operation of the Centre are implemented in a timely efficient manner by regularly reviewing the execution of areas such as, preventative maintenance, water treatment, energy management, environmental management, waste management, landscaping, pest control, property security, snow removal, parking lot/deck, roof maintenance and general building rehabilitation, life safety systems, cleaning operations, tenant coordination, and Health & Safety, to ensure cost effective facility management in compliance with all relevant legislation
• Manage operational expenses on a monthly basis by reviewing actual performance against budget, approving all purchase orders and invoices and conducting a monthly variance analysis to determine reasons for variance and find methods to address the situation in order to ensure expenditures remain within prescribed budgets
• Develop the annual operating budget in conjunction with the General Manager and (Senior) Property Administrator for all categories of expense and recovery by conducting thorough studies of all contracts, previous budgets, repairs and upgrades and by controlling expenses versus revenues in order to maintain first class centre and to stay competitive within the market
• Actively manage and participate in RFPs, tenders, bids and contract negotiations with multiple service providers (e.g. waste management, snow removal, cleaning, etc.)
• Create and maintain long term capital expenditure plans
• Ensure maintenance of all mechanical, electrical, life safety and security systems in compliance with Building Codes and manufacturers recommendations to ensure systems remain at optimum level of operation
• Facilitate and coordinate on-going, open communications with tenants by attending various meetings as required by the tenants to understand and address their operational concerns in order to ensure their needs are being met and the organizations assets are maintained appropriately
• Respond to after-hours emergency calls by going to the site and taking the necessary actions required to ensure all emergency procedures are followed and the security of personnel and the property is maintained
• Authorize and verify employee and contractor work schedules to ensure appropriate coverage is maintained
• Ensure necessary safety precautions and policies are followed in line with applicable laws and company policies
• Develop, maintain, and track preventative maintenance and initiatives to ensure timely inspections and repairs to common areas, existing building systems and equipment
• Coordinate and support tenant coordination projects in conjunction with the Design and Construction department. This includes, but is not limited to, cost estimating of all work responsible by the landlord, discussions with local building consultants and site inspections during the construction process
• Foster relationships with tenants, general contractors and third party vendors
• Motivate, direct and evaluate all direct reports through regular formal and informal discussions, including annual evaluations and goal setting sessions, to enhance employee job satisfaction, foster employment stability, and to maximize productivity
• Actively recruit and train new team members when required
• Review work completed by the team and provide guidance when necessary
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s degree in a related field
• Building Environmental Systems diploma (or similar program) an asset
• BOMA Systems Maintenance Technician (SMT), System Maintenance Administrator (SMA), or Facilities Management Administrator (FMA) an asset
• 4th or 5th Power Engineering Ticket, or Fireman’s Power Engineering Ticket an asset
• Possession of a Refrigeration Engineer certificate an asset

Years of Experience
• Minimum 5 years’ experience as a Building Operator, Supervisor, Operations or similar role
• Minimum 3 years supervisory/management experience preferably in a shopping centre or mixed use environment

Specialized knowledge, skills and abilities
• Working knowledge of heating and cooling systems
• Experienced in using heating/cooling maintenance and database software programs (i.e. Angus)
• Working knowledge of Fire and Building codes
• Knowledge of Healthy and Safety legislation
• Knowledge of safe operation of power tools and equipment
• Ability to work flexible/extended hours
• Proficient with Microsoft Office programs & using a PC
• Valid Driver’s License
• WHMIS certification an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Manager, Specialty Leasing

Peter Pond Mall - Fort McMurray, AB

JOB TYPE

Salary, Full Time

POSTING DATE

2023-01-06
Position Summary

The Specialty Leasing Manager’s primary responsibility is to create miscellaneous revenue for the Centre while ensuring business activity is in keeping with the Centre’s brand identity. The Manager’s responsibilities include revenue generating advertising, media and sponsorships, leasing temporary spaces, common areas, in line temporary locations and arrange vending. This individual is passionate with regard to quality design and merchandising standards.

Role

• Prospect vendors for temporary leasing, branded sponsorships and other miscellaneous income including media and vending
• Develop new and innovative ways to increase revenue for the Centre while maintaining high standards of presentation and service
• Maintain a robust database of clients, vendors and new contacts to be used for generating business relationships
• Represent the Centre in the community in order to build external relationships
• Liaise with Marketing and Operations to maintain branding strategies and develop new revenue opportunities
• Establish open and constant communication with all temporary tenants
• Regulate temporary tenant compliance with Centre rules and regulations regarding merchandising
• Document and administer the leasing of retail merchandising units, kiosks, in-line spaces, storage agreements and other miscellaneous revenue components
• Negotiate lease rates with potential vendors
• Create and effectively manage the Centre’s Specialty Leasing budget, including resolving discrepancies in a timely and efficient manner, monitoring revenue, allocation of funds and coding invoices
• Foster communication and relationships with the Leasing department, customers, tenants, corporate head offices, suppliers, staff and co-workers
• Remain well informed of recent developments in permanent Leasing and how it may impact the Specialty Leasing Program and the Centre
• Remain abreast of Specialty Leasing concepts, kiosk design and innovative trends through analyzing and reviewing data
• Assist in the implementation, execution and maintenance of the marketing plan and budget including, but not limited to, special event coordination, marketing collateral, website and social media platforms, etc.
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Post-secondary degree or diploma in Business or related field

Years of Experience
• 3-5 years retail leasing or related experience, is preferred
• Retail management experience an asset

Specialized knowledge, skills and abilities
• Strong understanding of leasing
• Real Estate/shopping centre knowledge and/or accreditations
• Excellent Microsoft Office skills, specifically PowerPoint & Excel
• Excellent customer service skills
• Demonstrated strategic thinking and problem-solving abilities
• Proven self-starter
• Creative and outgoing
• Strong interpersonal skills
• Positive, team-focused attitude
• Conflict resolution skills
• Strong negotiation skills

*able to work flexible hours (when needed) for events and/or peak seasonal times.

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Guest Services Representative

Park Place Mall - Lethbridge, AB

JOB TYPE

Hourly, Part Time

POSTING DATE

2023-01-04
Position Summary


The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Role


• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Regulate and monitor the use of the “Parenting Room” by registering patrons who request to use the service (where applicable)
• Restocks supplies in the “Parenting Room” (where applicable)
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements


Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service an asset

Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Bilingual (French/English) – depending on the property location
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies


• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values


• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Property Accountant

Toronto Head Office - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2022-11-29
Position Summary

The Property Accountant’s primary responsibility is to provide exceptional customer service for all clients (both internal and external) and for the efficient and accurate accounting of a real estate portfolio owned by Primaris.

Role

• Monthly reporting, including month-end closes, actual to budget variance analysis, GST & QST returns, bank reconciliations, etc.
• Prepare quarter-end audit packages and liaise with auditors
• Draft annual financial statements and cost statements
• Prepare annual tenant operating cost and realty tax billings
• Prepare operating and capital budgets
• Prepare quarterly re-forecasts
• Assist with the integration of new property acquisitions as required
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Bachelor’s Degree in Accounting, Business Administration or related field
• Enrolment in a professional accounting designation program preferred

Years of Experience
• 1-3 years accounting experience
• Retail real estate experience highly preferred

Specialized knowledge, skills and abilities
• Proficiency with Microsoft Excel
• ERP system experience an asset (Yardi Preferred)
• Bilingualism an asset (French/English)
• Excellent customer service skills
• Excellent interpersonal skills
• Positive attitude
• Flexible
• Reliable
• Detail oriented
• Results driven

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Senior Analyst, Financial Planning and Analysis

Toronto Head Office - Toronto, ON

JOB TYPE

Salary, Full Time

POSTING DATE

2022-11-28
Position Summary

The FP&A Senior Analyst will assist with the annual budget and periodic forecasting processes including analysis and reporting of results and variances. The FP&A Senior Analyst will also support the monthly corporate reporting process and the quarterly external disclosure process.

Role

•Annual Budget
oPrepare analysis and reporting of annual budget for Senior Management team and Board of Trustees
•Forecasts
oPrepare analysis and reporting of forecast variances for Senior Management team and Board of Trustees
•Corporate Reporting
oMonthly analysis of consolidated results to budget and forecast
oQuarterly assist with the preparation of the external reporting package and Board reporting package
•Corporate Accounting
oReview monthly corporate package and ensure corporate allocations are recorded on a timely basis
•Ad hoc Analysis and Reporting
oSensitivity and scenario testing to evaluate the impact of business decisions on debt metrics and key performance metrics
•Other duties and projects as required

Requirements

Formal Education and/or Certifications
•University degree in Finance, Accounting, Business or related discipline
•CPA designation

Years of Experience
•2-3 years FP&A experience
•Additional experience in an accounting position is considered an asset

Specialized knowledge, skills and abilities
•Knowledge and experience in FP&A
•Strong accounting knowledge base and able to grasp technical financial principles
•Ability to analyze financial data and utilize Excel for modeling and manipulating large volumes of data; experience with VBA is considered an asset
•Works well under tight timelines
•Ability to multi-task an prioritize workload
•Comfortable with some ambiguity
•Excellent interpersonal skills, with the ability to effectively interact with various levels of staff including functional leaders
•Excellent oral and written communication skills

Competencies

•Communicate clearly, concisely, professionally and convey active listening and openness
•Build positive relationships and demonstrate commitment, effort and a “take charge” attitude
•Produce accurate work with attention to detail and consistently meet deadlines
•Take ownership for actions, accept constructive criticism and make the necessary changes to behaviours
•Overcome obstacles to get the job done, identify problems and recommend solutions
•See change positively and adapt quickly to change in work requirements
•Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions

Values

•Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
•Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
•Integrity: Do the right thing, deliver on commitments and admit mistakes
•Teamwork: Work together as one team toward common goals
•Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Maintenance Worker

Orchard Park - Kelowna, BC

JOB TYPE

Hourly, Full Time

POSTING DATE

2022-11-02
Position Summary

The Maintenance Worker’s primary responsibility is to perform day to day maintenance and customer service duties required to keep the property safe and presentable for customers, staff and tenants.

Role

• Complete thorough daily inspections of the property
• Notify direct supervisor of required repairs of the property in a timely manner
• Conduct any necessary minor repairs to the property/equipment (i.e. painting, carpentry, HVAC, landscaping, etc.)
• Monitor the property for health & safety concerns and action accordingly
• Respond to tenant(s) concerns in a timely manner
• Ensure that specific areas of the property are in proper condition for inspections
• Remove ice and snow from entrances, walkways and other areas as required
• Ensure litter receptacles are empty and that litter is cleared from the property
• Preserve the “curb appeal” of the property ensuring the overall appearance of the centre is maintained to a high standard
• Assist external contractors with repairs/inspections (i.e. HVAC, trades people, etc.)
• Provide exceptional customer service to all stakeholders (i.e. contractors, tenants and customers)
• Communicate with appropriate stakeholders (i.e. colleagues, trades people) to assist in coordination of work requirements
• Assist other departments with “set-up” and “tear-down” of materials
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Secondary School Diploma or equivalent
• College diploma in a related field an asset

Years of Experience
• 1 year experience in a similar field

Specialized knowledge, skills and abilities
• Knowledge of a trade or HVAC, etc. an asset
• Ability to operate power tools
• Valid Driver’s License (depending on property)
• Basic PC skills
• Landscaping & irrigation experience
• CPR and First Aid certification an asset

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]

Guest Services Representative

Cataraqui Centre - Kingston, ON

JOB TYPE

Hourly, Part Time

POSTING DATE

2022-09-20
Position Summary

The purpose of this position is to deliver outstanding customer service to all patrons and tenants of the property. This position is one of the first points of contact for customers and tenants and must have a positive attitude towards all clients. This position is also responsible for administering specific property programs such as gift cards, community clubs and contests.

Role

• Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings
• Assist in the facilitation of the property gift card program
• Assist in the administration of the “lost and found” program by logging items and helping to match lost items with owners
• Provide directions within the property to shoppers
• Answer incoming calls on both the internal and external telephone lines
• Respond to general email inquiries
• Regulate and monitor the use of the “Parenting Room” by registering patrons who request to use the service (where applicable)
• Restocks supplies in the “Parenting Room” (where applicable)
• Provide support to other departments as requested
• Maintain employee manuals by ensuring the information is up-to-date
• Coordinate the rental of strollers, wheelchairs, coat and parcel check etc.
• Administer refunds for vending machines upon request
• Continuously organize and stock all information brochures at the kiosk and other directories within the property
• Log calls from tenants who require assistance from another department in the property
• Communicate with other departments in a timely manner to relay tenant concerns/requests
• Log radio communications from other departments
• Complete projects as assigned from time to time
• Other duties as assigned

Requirements

Formal Education and/or Certifications
• Completed or working towards Secondary School diploma or equivalent

Years of Experience
• 1 year experience in customer service an asset

Specialized knowledge, skills and abilities
• Basic PC skills
• Basic Microsoft Office skills
• First Aid, CPR and AED Certifications an asset
• Bilingual (French/English) – depending on the property location
• Ability to learn programs and procedures thoroughly and efficiently
• Respect for Health and Safety processes
• Have a positive attitude and outgoing demeanor

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a "take charge" attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behavior
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

Next Step
If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please submit your resume in confidence to [email protected]. Please note that we thank all who apply however only candidates considered for an interview will be contacted. Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact [email protected]